Guys from now on you need to log in to start the training so we check the hours. Log in.
Module 1
My people go to these links :
Day 1>>>> CSR Training. Assignment here.
Day 2>>>> Interview Training. Assignment here.
Day 3>>>> Home Work.
Day 4>>>> Practice I.
Day 5>>>> Practice II.
Module 2
Day 1>>>> Rhythm Fluency Assignment here.
Day 2>>>> Fluency Fluency Assignment here.
Day 3>>>> Intonation Fluency Assignment here.
Day 5>>>> Accent Reduction Fluency Assignment here.
Module 3
Day 1>>>> Listening to Live Customer Calls
Aditional Sources:
Free Video how to make an offer
Free Video Reduce AHT
Live Sale training
Day 2>>>> Ways to understand what you hear
Day 3>>>> Intant Listening
Day 4>>>> Practice your Listening I
Day 5>>>> Practice your Listening II
Free Video is useful for everyone who speaks English, I highly recommend it
Module 4
Day 1>>>> Exam
Day 2>>>> Make a call
Day 3>>>> Exam on the Phone with the Machine
Day 4>>>> Exam on the Phone with a Person
Day 5>>>> Last day! Relax you are ready!
This videos is for our trainees only. Guys if you see this private you just need to click on sign in and log in with you JOT account.
No hay comentarios:
Publicar un comentario